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There are so many reasons to join a Slick Rock autopay plan! Enjoy a variety of opportunities to tan Tan at any Slick Rock location Save money each month - autopay provides the lowest cost per tan 1/2 off UV upgrades Automatic enrollment in Autopay Perks Automatic payment plans are easy & convenient Lock in your monthly membership price Get exclusive product discounts Take advantage of member-only specials And, of course, we treat you like a VIP because you are one!

Yes! All Slick Rock locations are connected with the same client network, so once you’re enrolled in an autopay plan at Slick Rock, any of our locations can access your account. You’ll get the same great quality at every Slick Rock location. However, not all locations have the exact same product and service offerings, so please call ahead to confirm that the bed or product you prefer is available at the location you'll be attending.

You're the catch! Our goal is not to make as much money as we can from each of our clients, but to create clients for life! We're committed to providing our loyal customers with the lowest possible prices, incredible service and the best perks because we want you to continue to choose Slick Rock as your partner in tanning & skin care. As long as we keep providing you with the stellar service, equipment and results we promised, we’d love for you to stick around.

The annual facilities fee supports the upkeep of our state-of-the-art equipment, continual re-investment in the latest sun, spray and spa technologies on the market, new facilities, and more, while continuing to provide you with the lowest possible monthly pricing. What does all that mean to you? Our service technicians are not only factory-trained and certified, they're in-house and they respond to all repair requests within 1 business day; so when there are breakdowns, your favorite services are back up and running in a jiffy! Routine and preventative maintenance on all sun, spray & spa equipment, including regularly scheduled lamp changes at half-life, ensure optimal results and a consistently great experience. The latest and most luxurious services in the wellness space! We continually update and replace our equipment, as well as add new service as technology emerges, well ahead of the industry average.

Anytime after your first automatic payment, you can talk to a Sales Consultant to freeze your account. Please note, the last day to make account changes is the 25th of each month in order to take effect by your next billing cycle. While your account is frozen, an automatic $5 freeze payment will be applied to your account each month. When you’re ready to get started tanning again, simply come in and talk to a Sales Consultant about re-activating your autopay plan. The freeze payments you made will be credited back to you in the form of Freeze Credit. Freeze Credit can be used toward upgrades, spa services, skin care products and any other in-salon purchases. That’s it! No penalties, no new enrollments, no change of terms. You’ll get right back to tanning just as you had before.

If you need to take a break from tanning, we offer a convenient freeze option. Anytime after your first automatic payment, you can talk to a Sales Consultant to freeze your autopay plan. While your plan is frozen, an automatic $5 freeze payment will be applied to your account each month. When you’re ready to start tanning again, simply come in to re-activate your plan. The freeze payments you made will be credited back as Freeze Credit, which can be used toward upgrades, spa services, skin care products and more. That’s it! No penalties, no new enrollments, no change of terms. You’ll get right back to tanning just as you had before. Still need to cancel? In order to completely terminate your autopay plan, you will need to stop into any Slick Rock location and talk to a Sales Consultant. After completing the “Cancel Request” form, you will receive a printed confirmation receipt. Please keep this receipt as proof of cancellation. If, in the off chance, there is a billing error, we will need proof of cancellation to process any refunds. Please note, the last day for account changes such as membership cancellation is the 25th of each month. Be sure to stop in on or before the 25th of the month to avoid incurring a final monthly charge.

There are no refunds for unattended months. If eligible, you may freeze your autopay plan in order to avoid full payment. We want you to take full advantage of all the awesome benefits your plan offers, but it’s up to you to actually use it!

After fulfilling your first automatic payment, you may "freeze" your autopay plan. The last day for any account changes and freeze requests is the 25th of each month. Freezing allows you to put your autopay plan on hold for just $5 per month, locks in your monthly pricing and even maintains your Slick Rock Autopay Perks! The best part is that you earn $5 in Freeze Credit each month you are frozen which can be used towards lotion, upgrades, or other services or products once you re-activate! Freeze Credits are non-refundable and are not applied to any monthly fees.

We know our clients value flexibility, so all of our autopay plans are no-commitment, month-to-month agreements which allow you to freeze, cancel, upgrade or downgrade any time after your first automatic payment. Please note, all of our autopay plans renew automatically each month unless you cancel or freeze. As long as we keep providing you with the stellar service, equipment and results we promised, we’d love for you to stick around!

Our services are designed to promote your well-being and support you in looking and feeling great all of the time, not just before special occasions like an upcoming vacation or wedding. That said, because our no-commitment autopay plans require just one automatic payment before freezing or cancelling, you are welcome to enjoy our services short-term by enrolling in an autopay plan of choice and then freezing or cancelling after your first automatic payment. You'll still pay our annual facilities fee, of course, as well as any applicable enrollment fee, but even with those additional fees considered, we're confident that you'll receive the best value for your time and money with our state-of-the-art equipment, expert team, convenience, and 100% Cleanliness Guarantee. If a special event is what prompted you to visit Slick Rock and get started on your wellness journey, we invite you to make our sun, spray and/or spa services part of your healthy lifestyle by maintaining your autopay plan long term. As an autopay member, you'll not only enjoy unlimited access for the lowest price each month, but our autopay plans come with all kinds of perks like free upgrades, exclusive discounts, and monthly rewards because we are committed to providing our loyal customers with the best value and it's our company's mission to transform the way you look and feel!

Once you’ve enrolled in the autopay plan of your choice, the rest of your payments are set up to be handled automatically each month. We can bill automatically to a credit card or debit card – just make sure to bring the necessary information when you get started. Then, we’ll bill you at the same time each month, so you can relax when you come in for sessions, knowing you’ve already paid!

Automatic payments are processed on the 1st of each month. We like to keep it simple, so this is the only automatic billing date. Pre-payments are welcome and must be made prior to the first of each month. If you would prefer your monthly membership dues to be paid on the 15th, for example, all you need to do is pre-pay for the following month on the 15th of each month. You are welcome to pay as many months in advance as you would like.

We may re-process dishonored payments up to five times during the month. You may see your payment post to your account on a date other than the 1st of the month if the automatic payment is declined on the 1st attempt.

Of course! It’s easy – just stop by one of our locations to talk to a Sales Consultant. Bring your credit card or debit card with you, and the Sales Consultant will help get your account updated so you can get back to your wellness routine. For any problems or questions, please contact our Client Support team.

As of Jan 1st, 2023, Slick Rock is cashless! Why? It's safer for our team It greatly reduces the chance of robbery or violent crime. Smoother service for you Cash related bottlenecks slow down the flow of service. More time spent on coaching, not counting It takes hours every day to handle all the aspects of cash management. This time can instead be focused on coaching our team and ensuring excellence. We accept all major debit/credit cards as well as mobile payments. Thank you for your understanding and for being a part of our community!

Your autopay plan cannot be shared or transferred, however, we take pride in offering plans which provide such remarkable value for the price that the whole family can afford to join! As a bonus, some of our plans include the exclusive "Friends Tan Free" benefit, allowing you to bring a guest with you whenever you visit. Refer to our Pricing page for details and inclusions.

Your autopay plan cannot be shared or transferred, however, we take pride in offering plans which provide such remarkable value for the price that the whole family can afford to join! As a bonus, some of our plans include our exclusive "Friends Tan Free" benefit, allowing you to bring a guest with you whenever you visit. Refer to our Pricing page for details and inclusions.

We extend the lowest possible price on each of our autopay plans so that each of our clients receive the best deal- whether you are flying solo, in a pair, or coming with your whole clan. Some of our plans include our exclusive "Friends Tan Free" benefit, allowing you to bring a guest with you whenever you visit. Refer to our Pricing page for details and inclusions. Ultimately, we take pride in offering such remarkable value for the price that the whole family can afford to join!

All billing-related account changes must be processed in person. This includes cancelling, freezing, upgrading, or downgrading your autopay plan, as well as updating your automatic payment information. While we understand this can be cumbersome, we do it for your security and protection, as well as ours.

We are unable to process any account changes over the phone. In order to cancel your autopay plan, you will need to stop into any Slick Rock location and talk to a Sales Consultant. After completing the “Cancel Request” form, you will receive a printed confirmation receipt. Please keep this receipt as proof of cancellation. If, in the off chance, there is a billing error, we will need proof of cancellation to process any refunds. Please note, the last day for cancellations is the 25th of each month. Be sure to stop in on or before the 25th of the month to avoid incurring a final monthly charge. Should you decide to cancel your autopay plan, we hope you have enjoyed your experience with us and will consider us for your sun, spray and spa needs in the future. If you are dissatisfied with your autopay plan or service, please contact our Client Support Team to share your concerns. We value the opportunity to improve and will do whatever we can to make it right.

There is a one-time $29 enrollment to join any of our unlimited autopay plans which covers the administrative cost of setting up your new autopay plan and affiliated member-only perks and benefits. It also gives you access to the most discounted monthly rate and provides price protection for the life of your plan. The fee includes your member ID card and, because we like to overdeliver, a new member bonus package which is valued at $100 or more! Finally, the enrollment fee gives you the flexibility to freeze or cancel your membership at any time following your first automatic payment.

As of July 1, 2010, the federal government has charged a 10% excise tax on indoor tanning. We regret that we are required to charge this tax, and encourage you to contact your elected officials with any comments.

The last day for cancellations is the 25th of each month. If you’ve been dissatisfied with your autopay plan for any reason, we’d love the chance to make it right. Please consider speaking with a Sales Consultant to find out if there is an option available that can exceed your expectations. We’re willing to work with you any way we can – after all, you’re worth it. If you decide to stop attending Slick Rock altogether, cancelling is an easy process after you’ve fulfilled one automatic payment. Visit any Slick Rock location and talk to a Sales Consultant to cancel your plan. Be sure to cancel by the 25th of the month to avoid incurring a final monthly charge.

THE LAST DAY FOR FREEZE REQUESTS IS THE 25TH OF EACH MONTH to avoid incurring an addional monthly charge. For example, if you want your membership to be frozen beginning July 1st, you will need to stop by any Slick Rock location and complete a "Freeze Request" form no later than June 25th. If you request to freeze your membership after the 25th of any month, your membership will be frozen after your next billing cycle. For example, if you request to freeze your membership on June 29th, your membership will be frozen beginning August 1st.

Autopay Perks are automatically issued on the 1st of each month in accordance with your automatic monthly payments. If your automatic payment is declined for any reason, then your account will be "on hold" in our system and will not receive the automatically issued perks. To ensure you receive all Perks for which you are eligible, keep your account in good standing by maintaining a valid debit card or credit card on account, or paying your monthly autopay dues in advance of the 1st of the month when payment is due.

We offer complimentary sun and spa services to all veterans and active members of the military on Veteran's Day each year. We also offer exclusive student specials for back to school, prom, and other events throughout the year. Join our eClub to receive advanced notice of specials and promotions throughout the year, some of which are exclusively for our military and/or student guests. Since we provide the lowest possible prices on our autopay plans every day, those rates are never discounted.

We will be happy to reserve your appointment over the phone, however, you will need to visit a Slick Rock location in person to setup your new autopay plan. Setting up your account and plan will only takes a few minutes and the process can be expedited by ensuring you have everything with you that is required. Be sure to bring your credit card or debit card, as well as your state-issued ID, in order to authorize future payments to your account.

Definitely! When purchasing one of our autopay plans, the account information used for automatic payments each month must be authorized by the primary account owner or cardholder. Please make sure to come into a Slick Rock location in person to setup the new plan. Do not send your card or account information with someone else. Even if you are their spouse, parent or guardian, we will not be able to put your card on file for someone else unless you are present to sign and authorize the autopay agreement.

Yes! Keep in mind, the cardholder or primary account holder must be present at the time of purchase and must sign the autopay agreement authorizing automatic payments to be made from their card each month. Any account changes will also need to be authorized and approved by the cardholder. If your name is not on the card, then we will need the cardholder to be present for anything billing-related.

We're sorry to see you go! We hope you have enjoyed your Slick Rock experience and will consider tanning with us again should you find yourself near a Slick Rock Tanning & Spa in the future. Please contact our Client Support Team regarding your account.

We may be able to waive any applicable penalties if you have to cancel or freeze your membership because of an unexpected circumstance that’s out of your control. Below is a list of circumstances covered by our Extenuating Circumstances Policy. Before you submit your request to cancel or freeze early, check that your circumstance is included in the list below and that you can provide the required documentation. Circumstances that require documentation: Death of member or their immediate family member, such as spouse, child or parent. You’ll be asked to provide one of these documents: Death certificate Obituary News article naming the deceased Serious illness, injury or medical condition. You’ll be asked to provide a general statement from a physician confirming that you can't utilize the services included in your membership. The statement must be dated after the autopay plan was purchased. Government-mandated obligations including military deployment. You'll be asked to provide a copy of the official notice dated after the membership was purchased, including the name of the person fulfilling the obligation.